Welcome to OM INFOTECH! This Shipping and Delivery Policy explains how we process and deliver digital products, including antivirus software and related licenses. By making a purchase, you agree to the terms outlined below.

1. Digital Product Delivery

1.1 All products sold on our website are digital and do not require physical shipping.
1.2 Upon successful payment, your digital license key and relevant instructions will be sent to the email address provided during checkout.
1.3 Delivery is typically instant, but in rare cases, it may take up to [X] minutes due to system processing or security checks.

2. Delivery Confirmation and Issues

2.1 If you do not receive your product within [X] minutes, please check your spam or junk folder before contacting support.
2.2 If you still have not received your license key, contact our customer support at [Your Support Email] with your order details.
2.3 We are not responsible for incorrect email addresses provided during checkout, so please ensure accuracy before completing your purchase.

3. Order Processing and Security

3.1 All orders are subject to verification to prevent fraud and unauthorized transactions.
3.2 If our system flags an order for security review, processing may take longer, and we may require additional verification.
3.3 We reserve the right to cancel orders that fail security verification or violate our terms of service.

4. Refunds and Non-Delivery

4.1 If you do not receive your digital product due to a technical issue on our end, we will issue a full refund or resend the license key upon verification.

4.2 Refund requests due to non-receipt must be made within [X] days of purchase.

5. Contact Information

If you have any questions about these Terms, please contact us at:
+91 9974 12 14 17
311, Naroda Buisness Point, OPP. Swaminarayan Park Nava Naroda, Ahemdabad